Steddy

Garage door software that knows what each job made.

Steddy for garage door businesses running 2 to 25 vans. Springs done and paid the same day, openers quoted and signed on the driveway, and a number for what each one made.

Book a demoFifteen minutes: we walk you through one job, from the call to the money landing, then show you what it made.

Schedule17 Sep · Day

Unassigned1 job

  • JOB-1298 14:00–16:00K. MurphyPennant Hills · Remotes & Keypads

Ben Taylor3 jobs

Josh Nguyen3 jobs

Liam O'Connor3 jobs

A sample day for an Australian garage door business, rebuilt from the Schedule screen in Steddy.

Three jobs at an Australian garage door business, one day in Steddy

Liam O'Connor3 jobs on 17 Sep

JOB-128707:30–09:00E. Wilson · Baulkham Hills

The broken spring, done the same day

A spring breaks and the car is stuck inside, so that call goes first. The office books it into today: a time window and a tech who works that area. It lands on their phone. They accept, tap On my way with how many minutes, and fit the springs. The springs go on the job as parts, at cost and at your sell price. The homeowner signs for the work on the tech's phone, the payment is recorded, and the invoice is written before the van leaves.

INV-1287E. Wilson · Baulkham Hills

Paid

Paid in full

$385.00

Job
JOB-1287
Technician
Liam O'Connor
Closed from
Steddy app (on site)
Subtotal
$350.00
GST (10%)
$35.00
Total
$385.00
Sample invoice INV-1287 for an Australian business, rebuilt from the invoice view in Steddy.

Josh Nguyen3 jobs on 17 Sep

JOB-128811:00–13:00E. Collins · Engadine

The new opener, quoted on site

The tech writes the quote on the driveway: the opener from your parts catalogue at your sell price, the install, the call-out fee, your terms. The cost price never appears. The homeowner reads it, draws a signature and accepts your terms, on the tech's phone or from the email that night. The office books the install. On the day, the tech adds the opener as a part and says who paid for it. The accepted quote's lines become the invoice.

EST-1288E. Collins · Engadine

Accepted
DescriptionQtyUnit PriceAmount
Opener, sectional door, with two remotes1$690.00$690.00
Install, and remove the old opener1$240.00$240.00
Call-out fee1$90.00$90.00
Subtotal$1,020.00
GST (10%)$102.00
Total$1,122.00
Sample quote EST-1288 for an Australian business, rebuilt from a quote's line items in Steddy. Line prices ex GST.

Ben Taylor3 jobs on 17 Sep

JOB-129115:00–16:30C. Chen · Frenchs Forest

The door off its track

The tech gets there, the cable is frayed, and the right one isn't on the van. The job goes on hold with the reason, and the office sees it without a phone call. When the part comes in, the job goes back on the schedule. If another tech can get there sooner, the office changes the tech, and the job goes to them to accept.

JOB-1291Door Off Track

C. Chen · Frenchs Forest

Ben Taylor
On siteUnpaid

17 Sep · 15:00–16:30

Sample job, rebuilt from the Jobs screen in Steddy.

Which garage door work pays

A new opener bills out big and carries a motor at cost. A spring bills out small, but it comes in the same day and it's done in an hour. A new door install bills out biggest of all and carries the door at cost. Which of them made you the most last month?

Steddy works out profit on every job the moment it closes: revenue without the tax (GST in Australia), less the parts at cost, less tolls, less the card fee, less the tech's commission. Then it lines the jobs up. Revenue by tech. Revenue by area (metro and postcode in Australia). Revenue by lead source, so the Google ad, the website and the word of mouth each carry their own number.

What the reports show, tab by tab.

Revenue (inc. GST):
$1,122.00
Revenue (ex. GST):
$1,020.00
- Parts Cost:
-$430.00
- Toll Cost:
-$0.00
- Card Processing Fee (1.75%):
-$19.64
Job Profit (before tech):
$570.36
- Tech Commission (20%):
-$114.07
Company Profit:
$456.29
Sample job JOB-1288 for an Australian business: new opener install, card payment recorded on site. Rebuilt from a job's Live Calculations in Steddy.

The day changes by nine. The office keeps up.

A spring call comes in and someone's morning moves. The Jobs screen says what needs a person: jobs with nobody on them, jobs a tech declined, jobs past their date, and finished jobs that haven't been paid in full. A job on hold says why: waiting on parts (the right spring, a motor on order), a return visit needed, the customer not home. Change the tech on a job and the new one is asked to accept it.

Whoever answers the phone
Office staff on the phones are included in every plan, however many you have. They work leads, jobs, quotes and invoices.
The bookkeeper
Invoices, payments and customers go across to Xero on their own. A payment recorded in Xero comes back and marks the job paid.
You
Profit, commission and the profit and loss are for admins only.

How the Xero sync works.

Jobs

Unassigned
1
Declined by tech
0
Overdue (scheduled in the past)
0
Awaiting payment
5
The counts at the top of the Jobs screen, rebuilt from the app. Sample figures.

Who it's for

The garage door business running 2 to 25 vans: springs, openers, new doors and the service calls in between. The owner who still does the big installs, the first person in the office, the techs on their phones in Steddy Crew. Three plans, each a monthly price plus a price per tech dispatched that month.

The three plans.

Watch a broken spring run from the call to the money.

Book a demo

What the tech sees on the phone.